The Card Identification Number (CID/4DBC) is a
four-digit, non-embossed (flat) number that is printed on every
American Express Card. The CID/4DBC is ALWAYS located ABOVE the
embossed (raised) account number on the face of the card. In
some instances, the CID/4DBC is located on the left side of the
card, but is always above the account number. Some cards have a
four-digit number embossed below the account number, but this is
not the CID/4DBC.
Your Credit / Debit Card Verification number is
located on the reverse side of your VISA or MasterCard, on the
signature line, just to the right of your card number.
All fuel must be drained from all lighters before shipping.
We'd like to say a very special
Thank You to all our valued customers/friends who have been with us over the
last fifteen years. A very warm welcome to you if you are ordering with us for
the first time.
We promise we will always do our best to provide you with the best service,
selection and service.
ALL shipments done through UPS or FedEx only
If you are serving our country and have an APO or FPO address
we will shipthrough the post office for you.
FREE UPS Ground shipping on all cigar orders over $150
This offer applies only to cigars and does
NOT apply to humidors and other accessories. If you need exact shipping amounts and rates to Alaska and Hawaii please
call our store at
1-800-652-4427. Rates are quoted by the weight of your package based on
zip code we are shipping to.
Due to UPS policy a
signature is required on all cigar deliveries.
YOU MUST BE AT LEAST 19 YEARS OLD TO BUY CIGARS.
BY PLACING AN ORDER YOU ARE IN AGREEMENT THAT YOU ARE OF LEGAL AGE,
UPS Ground - $6.95
Price shown is for two pounds (Approximately 2 boxes of cigars)
Heavier weights are slightly higher. We charge only what UPS is
3rd , 2nd Day And
Overnight Shipping Will Billed Based on UPS Rates!!
We charge what UPS charges us based on the level of shipping you have
chosen. Ground track is the least expensive. 3 Day, 2nd Day or Overnight
Air rates are computed by our UPS shipping computer based on the weight
of your package and distance it is traveling (your zipcode)
Please call us should you need exact price quoting.
We are happy to quote you actual shipping costs on heavier packages.
Please call us
with your zip code during our regular business hours of 9 am to 6 pm
Monday through Saturday and we can look up the UPS charges for you.
UPS does not deliver on weekends unless Saturday
delivery is selected. Shipping methods are based on week days. Weekends
do not count toward the delivery time. For instance a 2nd day order
placed and shipped on Thursday would not arrive until Monday. Friday
being the first transit day, and Monday the second. This applies to all
Why wasn't my package delivered in
three days, as indicated?
means three business days not counting the day it is picked up
from our shipping department.
Please note that the UPS Service
Guarantee applies only to business days, and excludes weekends,
other events, such as severe weather conditions, train
derailments, etc. that may occur.
Notice: Shipping rates for UPS Overnight, UPS Overnight Early AM, and UPS
Saturday Delivery will be charged based on our cost. The final cost of
shipping will not be shown at but will be charged when your
order is processed. The charge will vary depending on the destination
and weight of the package. The average Overnight shipping cost will be
between $30.00-$80.00 if you need a shipping quote for overnight
delivery please call us at
Military deliveries to APO/AE. Prices are based on USPS rates.
Shipping to Hawaii or Alaska?
Orders being shipped to these states will billed
accordingly to UPS's Prices!!
UPS Ground or UPS 2nd day are the only shipping options for Hawaii and
please select one of those options.
Contact us and we'll be happy to quote you the costs of shipping.
estimated shipping time shown.
Faster levels of shipping available at checkout.
Call us for quotes if you need assistance.
We pack and ship all orders in
accordance with the highest industry standards.
Each order is carefully
checked prior to packing and double checked for accuracy.
Most in stock orders are shipped to you the same day if your order is placed
by 2 PM Eastern Standard Time
UPS Holiday Schedule
In the United States, UPS observes the following holidays:
New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day,
Day after Thanksgiving Day, Christmas Day, Day after Christmas, New Year’s
We are not responsible for any delays in the delivery of a
package due to
weather conditions, natural disasters or other acts of
This is the policy of UPS and FedEx delivery services.
not be given for delays in these situations.
Road Bonita Springs, Florida 34134
and Exchange Policy
Returning an item for any purpose other than a mistake on our part or
damaged items, are subject to a 10% restocking fee, and shipping charges
will not be refunded. A re-routing fee of $10 will be applied if a
package must be rerouted at your request. This is due to the fact that
UPS will charge us accordingly to change the delivery address.
All merchandise unconditionally guaranteed against
Damaged merchandise, in original packing and not used,
will be replaced at no charge within
seven days of receipt.
Please make sure you have contacted us before returning any item.
goal is to keep you 100% satisfied and we will do all that we can to
Manufacturers warranties do apply to
certain defective merchandise, however, we cannot
accept returns on those items. Please contact us for the
manufacturer's address. Lighters and some of our humidors must be returned to
the manufacturers since we do not do repairs.
Please call 1-800-652-4427
before returning any merchandise for your Return
Authorization Number and proper return address. We highly recommend that you insure
your return in case of loss.
NO SHIPMENTS WILL BE ACCEPTED FOR
EXCHANGE OR CREDIT (REFUND) WITHOUT OUR
Please email or call us for
WE RESERVE THE RIGHT TO REFUSE EXCHANGE OR RETURN OF
ANY ITEM IF IT DOES NOT HAVE OUR AUTHORIZATION
NUMBER ON IT.
Cigars: If you are not 100%
satisfied with any cigars that you purchased from
us after you have tried one cigar you may return them
within two weeks (14 days) for full credit or full refund.
Returns accepted only with original Cellophane Wrapper intact in original box and in original packaging.
In order to protect any cigars being returned please do not place
partially burnt cigars in with fresh ones. If you try more than one and
you decide that they are not to your liking and return them, you will
receive credit or refund for the amount of cigars returned, minus
Product is checked three times before we ship to insure you of quality.
Lighters: Lighters that have been lit, scratched, or do not
include all paper work will not be accepted for a refund.
subject to a 10% restocking fee, shipping charges are non refundable.
Dealing with manufacturer defects after the first 7 days please
Cigar Accessories: Refund available within
seven days of receipt of item. Returning an item for any purpose other
than a mistake on our part or damaged items, are subject to a 10%
restocking fee, and shipping charges will not be refunded.
We reserve the right to limit quantities.
We do not market or sell our products to anyone under 18 years old.
Issuance of this online service is not a commitment to sell.
All special offers expire as noted. All prices subject to change without notice due to
or other conditions beyond our normal control.
Not responsible for typographical errors.(We are human!)
issuance of this online service is not a commitment to sell. If
you save a page as a bookmarked page it may not refresh on your browser.
Please check current prices as listed on our current pages or call us
with any questions. Found a lower price (including shipping)? Call us
wiith that URL and we will compare our prices and
services to save you money.
We strive to remain your best value way to shop!